Aetna Dir, Product Implementation - Case Management in Wellesley, Massachusetts

Req ID: 58267BR


Experienced candidates will be accountable for Product Management & Implementation following SAFe execution methodologies. Candidates will have responsibility for setting the Care/Case Management product roadmap and oversight for technology enablement post design/definition sprint activities preparing the clinical platform for migration activities.

Fundamental Components:

Maintain mastery-level understanding of Aetna/Clinical CM/UM workflows/processes, as well as area vision/strategy.

Direct and/or convert product strategy into high level product roadmap

Solve customer needs, create robust high-level business requirements, and deliver on product vision/strategy taking into account linkages between systems, technical/systems implications, and anticipating changes/resolving barriers. R

Responsibilities include directing and overseeing cross-functional, project plan (EPIC's/Features), biz case execution, and alignment/synergies, conducting process improvement, and serving as technical enablement SME for business on special projects.

Articulate product and technical strategy to key business partners during product development and requirement sessions. Ensure traceability to EPIC's/Features alignment with product vision. Represent product implementation with Senior management.

Elevate risks, communicate dependencies, and recommend alternative solutions in timely manner that allows for mitigation and/or strategic reaction.

Work effectively across business areas by building and leveraging strong relationships.

Identify and mobilize cross-functional support required to achieve business objectives, including areas of tactical and strategic support.

Through the use of Agile Central/Rally -- understand capacity, create PI Objectives/Sprint Plans -- Track & Measure success

Oversee the management of and/or manage multiple competing products/projects with effective prioritization and eye for detail.

Take full accountability for end result, serve as product expert, and leverage all resources available to achieve objectives.

Will manage, coach and mentor staff.

Recruit and select well-qualified, diverse and talented management staff.

Maintain environment and reward system that encourages initiative, learning and empowerment.

Identify long term needs of the organization and establish succession plans for key personnel.

Articulate performance expectations and team objectives while collecting and interpreting balanced measures to evaluate team performance


10+ years related cross-functional, project management experience.

Understanding of clinical workflows/processes is a plus

Key skills are strategic thinking, communicating for impact, collaboration, and driving for results. Requires ability to be innovative and resourceful in developing solutions. Must have and impart a sense of urgency with key business partners


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Functional - Project Management/Enterprise-wide project management/7-10 Years

Functional - Information Technology/Business architecture/7-10 Years

Functional - Information Technology/Vendor management/4-6 Years


TechnicalExperience/TechnicalFocus/4-6 Years/Administrator


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Product & Marketing

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.