Aetna Senior Benefit Plan Document Writer in Tampa, Florida
Req ID: 67537BR
Primary intermediary providing plan sponsors with benefit plan consulting services. Ensures all plan contracts and certificates are completed accurately and in a timely fashion.
Fundamental Components included but are not limited to:
Prepares, reviews and/or edits employer certificates, contracts and employee booklets according to pre-determined standards; ensures benefits are mapped accordingly and drafts all legislatively mandated booklets and contracts requested by plan sponsors.Following a thorough evaluation of client s summary plan descriptions and other related documents, effectively communicates any required revisions and or changes to avoid unintended liability in support of the plan.Interprets and utilizes available resources in responding to both standard and non-standard benefit drafting requests; if necessary, negotiates language modifications to comply with regulatory requirements.Identifies situations where special contractual language might be needed and partners with legal and other impacted areas to explore requirements and feasibility for change. Coordinates and collaborates with financial risk management area regarding financial agreements and proposed guarantees.Has responsibility for securing all required signatures and determining which documents are necessary for plan benefit plan execution; adheres to all confidentiality and HIPAA guidelines in securing benefit plan information.Works with internal and external constituents to proactively resolve case specific benefit/legislative issues, and/or other customer inquiries or benefit related matters.Completes legislative comparisons and assists with state filing processes.Maintains complete and accurate documentation of all case communications (i.e., oral and written correspondence) – both internal and external. Maintains registrar designation.Provides technical expertise and mentoring for junior staff members; might serve as the subject matter liaison with other support areas for the function; identifies key policies and procedures influencing benefit consulting and alerts peers/junior staff of potential impact .(*)
Qualifications Requirements and Preferences:
Experience supporting custom products and/or services.Experience producing electronic documents.Demonstrated aptitude to develop people and processes.Demonstrated ability to train others by sharing knowledge, and regarded as approachable.
Legal - Paralegal Certificate
Administration / Operation - Document production & distribution, Customer Service - Customer Service - Plan Sponsor - Account installation, Customer Service - Customer Service - Plan Sponsor - Benefit provision review, Customer Service - Customer service - production environment, Sales & Service - Self insured/stop loss products
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft SharePoint, Desktop Tool - Microsoft Word
Additional Job Information:
Ability and perseverance to research across the organization to locate information and solve problems.Excellent verbal and written communications skills necessary to explain complex information to a wide variety of constituents.Collaboration skills necessary to negotiate deliverable timelines.Commitment to timely completion of tasks or work.Knowledge of employee benefits.Open to new ideas, but well grounded in reality.Analytical skills with a focus on process improvement.Attention to detail and accuracy.
Benefit eligibility may vary by position.
Job Function: Customer Service
Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.