Aetna Medicare Sr Account Manager (55180BR) in St Louis, Missouri

Req ID: 55180BR

POSITION SUMMARY

As a SR account manager you will provide the highest level of service and retention strategies on sophisticated, large membership customers. This role will be highly visible internally and externally with accountability for not only renewal but growth.

Fundamental Components:

This role will require strategic thinking and planning to ensure the value Aetna delivers to plan sponsors and members is clear and well communicated. A successful candidate will have a passion for matching business needs with product solutions as well as ensuring the strongest member experience for each and every customer.

BACKGROUND/EXPERIENCE desired:

Strong organization skills, knowledge of Medicare, Strong communication skills and problem solving

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

LICENSES AND CERTIFICATIONS

Insurance/Insurance License is desired

FUNCTIONAL EXPERIENCES

Sales & Service/Account Management/4-6 Years

Sales & Service/Strategy development/1-3 Years

Sales & Service/Complex negotiations/4-6 Years

REQUIRED SKILLS

Sales/Knowing Customers/FOUNDATION

Sales/Selling Products and Services/FOUNDATION

Service/Case Administration/FOUNDATION

DESIRED SKILLS

Service/Demonstrating Service Discipline/FOUNDATION

Telework Specifications:

Texas is the preferred home state, however this role can sit almost anywhere in the west territory with access to a major airport.

ADDITIONAL JOB INFORMATION

This role is an opportunity to join the fastest growing segment within Aetna with an unlimited runway. Once you learn and master Medicare, customer service and the financials to be considered and presented you can explore developing strategies and plans to attract new membership and present to audiences regarding the Medicare Advantage program.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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Job Function: Sales and Service

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.