Aetna Business Project Program Manager (Underwriting) in St Louis, Missouri
Req ID: 50816BR
The Rating Environment Team is growing, we are looking for a Business Project Program Manager, in this role the person will identify and lead process improvement initiatives across multiple underwriting function. This person will collaborate with various leaders and stakeholder to identify, implement, and measure process improvement and drive a culture of continuous improvement. Responsible for supporting the business activities related to the development, implementation and ongoing management of project(s) working with the development team within the large group underwriting rating systems. Identifies gaps, recommends enhancements, and writes system specifications for new and/or existing rating system workflows based on broad view of the organization, with a primary focus on underwriting. Monitors requests for assistance from customers, responds promptly and accurately and maintains issue database. Identifies cross-functional support required to achieve business objectives. *This is not an IT Project Manager role. Fundamental Components:· Identifies opportunities for improvement and drives successful change within the organization.· Collaborates with Enterprise ABX resources to leverage various LEAN and 6 SIGMA tools to drive a culture of continuous improvement.· Develops communication and program initiatives to drive and maintain a process improvement culture.· Accountable for process improvement productivity targets and goals.· Responsible for cross-functional project management, often managing multiple concurrent initiatives.· Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization.· Collaborates and partners with other functional managers, other business areas across/within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed.· Consults with constituents (these may be internal and/or external) to scope/define project.· Influences change in order to improve performance results, organization effectiveness and/or systems/quality/services.· Leads all project and/or program management work including monitoring and tracking of progress and status update communications.· Responsible for the financial implications of projects and/or program budgets.· Assists others to identify solutions to issues that negatively impact program and/or project plan.
BACKGROUND/EXPERIENCE desired:· 5+ years of project management and/or medical underwriting required. Medical Underwriting and rating knowledge is strongly preferred· Proven track record in meeting project milestones, negotiating for resources, attentional to detail· Excellent negotiation skills· Experience includes development and management of multiple budgets related to various projects and/or program· Outstanding communication skills, both written and verbal
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
LICENSES AND CERTIFICATIONS
Project Management/Lean Six Sigma is desired
Project Management/Project Management Certification is desired
Functional - Project Management/Project Manager/4-6 Years
Functional - Project Management/Communications Management/4-6 Years
Functional - Project Management/Issue identification and analysis/4-6 Years
General Business/Demonstrating Business and Industry Acumen/ADVANCED
Leadership/Developing and Executing Strategy/ADVANCED
Telework:Open to multiple work locations: Blue Bell, PA, Hartford, CT, Kansas City, MO, Omaha, NE, & St. Louis, MO100% Work At Home will be considered only for current Work At Home internal candidates. ADDITIONAL JOB INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
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Job Function: Management