Aetna Clinical Services Project Manager in San Antonio, Texas

Req ID: 52006BR


The Clinical Services Project Manager will support the Clinical Services UM Transformation Team and have responsibility for leading/managing all aspects of a project and or program such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas.

Fundamental Components:

Develops and implements strategic business plan to achieve business goals.

Proactively leads a program and/or most complex projects by setting strategic direction.

Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows

based on broad view of the organization.

Collaborates and partners with other functional managers, other business areas across/within segments or other

business areas to ensure all workflow processes and interdependencies are identified and addressed.

Consults with constituents (these may be internal and/or external) to scope/define project.

Influences change in order to improve performance results, organization effectiveness and/or systems/quality/


Obtains financial support for most complex projects or supports this work as it relates to program management.

Collaboratively works across multiple functions and /or segments to obtain agreement from all impacted parties (e.g.,

up and downstream effects often impact multiple functions and/or segments.

Responsible for development and implementation of new ideas that supports work/team.

Cross function/segment group facilitation/presentation.

Leads all project and/or program management work including monitoring and tracking of progress and status update


Responsible for resource utilization within and across work teams.

Responsible for the financial implications of projects and/or program budgets.

Assists others to identify solutions to issues that negatively impact program and/or project pl


  • 5+ year of Project Management experience with Clinical or Healthcare projects

  • Agile experience

  • Knowledge of emerging technologies, robotics and able to evaluate for appropriate data.

  • Experience with application development/technology support packages, product/technology evaluations.

  • Understand the business and functional requirements that apply to the applications supporting a sub-domain or domain as well as their relevant interfaces.

  • Proven track record in meeting project milestones and negotiating for resources.

  • Proven negotiation skills.

  • Ability to work effectively with business areas and IT management and staff.

  • In-depth knowledge of system and technology alternatives, as well as the system development life cycle.

  • Technical knowledge of various high level programming languages and program development software.

  • Full technical knowledge of all phases of applications systems analysis and programming.

  • Proven ability to satisfy customers needs and develop alternatives to resolve issues.

  • Ability to communicate effectively with all levels of management.


    The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

    PMP Certification is preferred.


    • Management/Management - Process and quality improvement/3-6 Years
  • Planning/Planning & performance management/3-6 Years


  • Aetna Applications/Aetna Total clinical View/1-3 Years/System Support

  • MS Office Programs / Excel/ Word/ PowerPoint/ Visio and Project // 1-3 Years


  • Travel is up to 25%.

  • Work from home is available, however these are the primary locations: CT-Hartford, PA-Blue Bell, FL-Jacksonville, OH-New Albany, TX- Houston or TX-San Antonio.

    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

    Together we will empower people to live healthier lives.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

    Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management