Aetna Implementations Project Manager in Phoenix, Arizona

Req ID: 52024BR


Accountable for and providing project support for implementations and ongoing maintenance of project(s) with relatively small and/or less complex scope and deliverables. Provides administrative and technical support for implementations as assigned. Project scope typically impacts one of the following: process, system, function, and/or product. Length of projects may run one year or less in duration. Supports the business by recommending appropriate actions, strategies and/or alternatives to meet business needs. Has responsibility for supporting or managing as assigned, all aspects of a project and or program such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas.

Fundamental Components:

Provides input on business plan to achieve business goals. Proactively leads and or supports assigned project by creating project timeline, identifying key milestones and additional resources needed to successfully complete the work. Assists with the management of internal relationships, processes and performance drives (in some cases relationships may be external). Negotiates to obtain additional resources (may be cross functional/segment). Identifies issues that may stall project and works with manager to address them. Tracks progress and communicates project status on a regular basis to all impacted parties. Builds communication plan for implementation to ensure all impacted parties (upstream/downstream) are informed of next steps for completion. Group facilitation/presentation influencing various internal (these may be cross-functional/segment) may also include external parties. May coach or mentor others by providing work direction. May solicit and evaluate internal and external customer feedback to enhance continuous quality improvement. May identify gaps and recommend enhancements related to new and/or existing products, services and workflows based on broad view of the organization. May serve as a Subject Matter Expert. Exhibits the Project Manager Behaviors.


-2-5 years relevant work experience. -Previous project management experience is preferred, with demonstrated project/project support successes including: business process development and improvement, implementations, migrations, system upgrades, and operational improvements. -Demonstrated skills supporting and fostering strong internal teams to collaborate with a broad team of SMEs from diverse organizational backgrounds/functional areas to effectively meet project goals. PMP certification a plus.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Project Management/Project Management Certification is desired


Functional - Project Management/Plan development/1-3 Years

Functional - Project Management/Plan management/1-3 Years

Functional - Project Management/Cross-functional project management/1-3 Years

Functional - Project Management/Project Leader/1-3 Years

Functional - Project Management/Evaluating success/lessons learned/1-3 Years


Technical - Desktop Tools/Microsoft Project/4-6 Years/Power User

Technical - Desktop Tools/TE Microsoft Excel/4-6 Years/End User

Technical - Desktop Tools/Microsoft Word/4-6 Years/End User

Technical - Desktop Tools/Microsoft SharePoint/4-6 Years/End User


General Business/Ensuring Project Discipline/ADVANCED

General Business/Communicating for Impact/ADVANCED

Leadership/Collaborating for Results/FOUNDATION


General Business/Maximizing Work Practices/FOUNDATION

Service/Working Across Boundaries/FOUNDATION

General Business/Applying Reasoned Judgment/ADVANCED


Knowledge of Medicaid and health plan operations is preferred Desired attributes; flexibility/adaptability; self-starter and finisher; and driver to results Exceptional communication skills (oral, written, presentation) at management level Exceptional organizational skills Demonstrated business acumen / emotional intelligence Demonstrated ability to collaborate and facilitate Ability to build and foster strong relationships Demonstrated critical thinking and problem solving skills Demonstrated ability to independently support and or manage projects Demonstrated advanced proficiency and experience with Microsoft Office suite of applications, including Word, Excel, Project (super user) and Visio required Experience with SharePoint 2010 required.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management