Aetna KS MCD Health Equity Strategy Director in Overland Park, Kansas
Req ID: 51946BR
Aetna Medicaid is committed to ensuring that members achieve health equity. We do this by addressing social determinants of health, cultural competency, health literacy, and the elimination of disparities to improve the health of all groups including those with limited English proficiency (LEP) and diverse cultural and ethnic backgrounds, disabilities, and regardless of gender, sexual orientation or gender identity, socioeconomic status or other diverse characteristics or demographics.
Leads strategy for and oversees execution of the Health Equity Strategy (HES) (integrating social determinants of health, cultural competency, health literacy, and elimination of health and health care disparities) in collaboration with health plan executive leadership, quality and medical management, member and provider services, member outreach, learning and performance, and marketing.Ensures compliance with the Office of Minority Health, Department of Health and Human Services, federal and state laws, and all contractual requirements relating to social determinants of health, cultural competency, health literacy, and addressing health and health care disparities and equity. Creates, implements, and maintains the Cultural Competency Plan to ensure alignment and compliance as appropriate/required with the enhanced National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (CLAS) and compliance with the Office of Minority Health, Department of Health and Human Services.Implements a proven process to monitor and evaluate the effectiveness of the HES programs, and a process for continuous improvement.Continually promotes practices and behaviors that ensure the receipt of high-quality, effective care, irrespective of cultural background, language proficiency, socioeconomic status, and other factors that may be informed by a Member s characteristics, including health literacy. Establishes strategic relationships with executive and cross-functional business leadership throughout the organization to implement HES approaches that meet business, regulatory and accreditation requirements.Collaborate with quality and medical management to evaluate available data to identify opportunities to address disparities.Collaborates with learning and performance, member services, and provider services staff on the development and maintenance of training curricula related to social determinants of health, cultural competency, health literacy, and elimination of health and health care disparities for staff and providers.
4-6 years of progressively responsible professional experience developing and working in managed health care cultural competency, health literacy and health and health care disparity programs.Knowledge of the diversity of the local membership base.Experience in developing and executing effective communication/marketing strategies.Experience in successful execution of outreach events, health fairs, and presentations.Experience applying CLAS standards to training and plans.Experience representing health systems to the community to increase awareness and support.
Proven track record managing complex projects and or programs that resulted in measurable and successful outcomes.Experience managing project budgetsDemonstrated negotiation skills.Excellent organizational and analytical skills.Demonstrated verbal, written and presentation skills.Computer literate; proficiency with MS Office Suite applications and keyboard navigation skills are required.
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
Leadership/Fostering a Global Perspective/FOUNDATION
General Business/Demonstrating Business and Industry Acumen/ADVANCED
Service/Creating a Differentiated Service Experience/ADVANCED
Leadership/Driving a Culture of Compliance/FOUNDATION
Leadership/Anticipating and Innovating/ADVANCED
ADDITIONAL JOB INFORMATION
Education and Certification Requirements:
Bachelors Degree required, Masters Degree (or equivalent experience) preferred.
Proven ability to satisfy customer needs and develop alternatives to resolve issues.
Ability to communicate effectively with all levels of management.
Are you ready to join a company that is changing the face of health care across the nation? Aetna Better Health of Kansas is looking for people like you who value excellence, integrity, caring and innovation. As an employee, you ll join a team dedicated to improving the lives of KanCare members. Our vision incorporates community-based health care that works. We value diversity. Align your career goals with Aetna Better Health of Kansas, and we will support you
all the way.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Job Function: Management