Aetna KS MCD Community Outreach Coordinator in Overland Park, Kansas

Req ID: 51832BR


Responsible for developing, facilitating, and implementing outreach activities, special events, programs, and presentations which support member education and health plan awareness within the Medicaid or Medicare population and the community. Responsible for developing and maintaining relationships with community contacts. Maintains marketing guideline compliance with the appropriate states laws and regulations. Ability to travel frequently in the state is required.

Fundamental Components:

Assists with the collaboration of government program coordination by directing outreach staff to insure the marketing plan(s) comply with State contract guidelines.

Develops, facilitates, and implements outreach activities, special events, programs, and presentations to increase awareness of the health plans presence in the community.

Seeks out and secures event sponsorship. Responsible for building and maintaining relationships with community contacts.

Responsible for event logistics including reserving space, catering, communication, distributing materials, facilities support, and other similar activities. Monitors and/or participates in the preparation and tear down for the event.

Manages on-site event staffing and handles any problems or emergencies that may arise. Acts as contact for all sponsors and event providers.

Assures proper documentation for membership and leader driven activities and events.

Gives individual or group presentations to potential sponsors and members.

May conduct new member orientations and lead generating events and activities.

Provides recommendations and status updates to the department management team as required.

Produces and maintains a community events calendar to assist the department with community and member awareness.


Minimum of seven years recent and related experience in community relations or related field. 3-5 years customer service experience. Previous experience working with the Medicaid or Medicare population preferred. Demonstrated written and verbal communication skills. Able to present information to various audiences.

Bilingual preferred. Excellent interpersonal and negotiating skills. Ability to work independently and travel alone. Valid drivers license in good standing and access to a reliable vehicle required. Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications. Must be able to work a flexible schedule including weekends and off-shifts as required. Minimal overnight travel may be required High School Diploma or equivalent. Bachelor's degree preferred.


The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.

Telework Specifications:

Position is office based for start-up. Anticipate this position will be eligible for telework in the future due to the requirement of routine travel in the field. Travel to the office may be requested for training, meetings, and other team building events as requested by the manager.


Are you ready to join a company that is changing the face of health care across the nation? Aetna Better Health of Kansas is looking for people like you who value excellence, integrity, caring and innovation. As an employee, you ll join a team dedicated to improving the lives of KanCare members. Our visio nincorporates community-based health care that works. We value diversity. Align your career goals with Aetna Better Health of Kansas, and we will support you all the way. Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Product & Marketing