Aetna ActiveHealth Associate Account Manager - 53896BR in New York, New York

Req ID: 53896BR

POSITION SUMMARY

An exciting entry level account management position in which the individual supports the account management team to deliver timely and accurate services in the areas of tactical client support, reporting and track and assure follow up on client inquiries.

Fundamental Components:

The position requires working with the account managers on to a wide variety of critical day to day activities. The candidate will work across a number of ActiveHealth Departments (such as, accounting, legal, clinical, sales) as well as from external clients. Manage a variety of tactical aspects of accounts such as setting up new accounts, tracking and monitoring of reports and performance guarantees. Assist the account manager with client meetings and report preparations. Conduct following up on client open items and be proactive in identifying potential issues and possible solutions. This position requires working closely with Account Managers on client related activities, as well as work with ActiveHealths Clinical Teams (Chantilly VA, New York, Chicago), IT, Clinical Outcomes, Operations and Marketing.

BACKGROUND/EXPERIENCE desired:

The position requires researching and responding to a wide variety of question from within ActiveHealth (such as, accounting, legal, clinical, sales) as well as from external clients. Prior account management experience required.

The Associate Account Manager needs to be able to effectively communicate client needs and to clearly and succinctly present possible issues and solutions. This position requires attention to detail and exceptional organizational skills. In addition, this position requires strong written and verbal communication skills.

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

LICENSES AND CERTIFICATIONS

Sales & Service/ is desired

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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Job Function: Sales and Service

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.