Aetna Director, Product Management/Development (Springboard) in McLean, Virginia

Req ID: 53007BR

POSITION SUMMARY

Aetna has a high-value strategic relationship with BSwift, a private benefit exchange platform that enables an interactive shop, buy, and enroll experience for brokers, employers, and employees with health benefit plans. This platform is branded Springboard.

The Partner Product Management team collaborates with BSwift and internal stakeholders to design, build, integrate, and commercialize products that drive revenue growth and deliver value to Aetnas clients and members.

The Director, Springboard Small Group Partner Product role will be responsible for leading a dynamic team of 10-15 FTEs to develop and manage investments in and day-to-day operation of the Springboard platform. Day-to-day operations include managing the product features and shelf, evaluating opportunities for differentiation, cultivating strong business partner relationships, ensuring training alignment to critical business initiatives and analyzing broker and customer feedback to inform roadmap strategy.

Fundamental Components:

The successful candidate is a product management professional who has experience with managing a complex portfolio of technology and health related products. They will lead a team of product managers and analysts who work to define the product roadmap, manage budget, deliver impactful training and gather and analyze the voice of the customer to drive continual improvement.

Collaborates with the Sr. Director of Springboard Product Implementation and Testing and the Director of Middle Market Springboard Products to evolve the overall Springboard product roadmap, identifying synergies and capabilities that are applicable across market segments.

Oversees a team of product managers and analysts who will work to define business cases, partner with sales, service and marketing partners as well as key bswift stakeholders to identify market needs, incorporating voice of customer into product design, and building business cases that support investment decisions that inform the product roadmap planning process.

Collaborates with the Project Management Organization (PMO) to ensure organizational alignment and adequate cross-departmental Subject Matter Expert representation throughout the lifecycle (requirements definition through to testing and deployment).

Oversees product managers who build product roadmap, prioritization, and rationale for phasing iterations in the product development cycle. Oversees product managers building a prudent timeline and project plan for the full product development life cycle.

Inform the formal Scope of Work document contents and partner with the Sr. Director of Springboard Product Implementation and Testing, Executive Director of Partner Product Management and Bswift on business critical content.

Manage, mentor, coach staff and promote talent development and Aetna cultural alignment

BACKGROUND/EXPERIENCE desired:

MBA preferred

Healthcare background

Minimum 7-10 years of experience

Demonstrated ability to collaborate with an external strategic partner

Problem solving skills ability to clearly articulate a problem and solution statement

Demonstrates critical thinking and research and analysis skills.

Conduct themselves professionally with high levels of integrity to maintain confidentiality across partnerships and mitigate conflicts of interest.

Achieves buy-in through active listening, respect, and empathic leadership styles.

Strong negotiation skills

Excellent communication and presentation skills

Strong work ethic and commitment to excellence

10+ years of related industry experience.

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Product & Marketing