Aetna Group Medicare Sr Account Manager in Kansas City, Missouri

Req ID: 54460BR


This position will join the group Medicare retention team to support the retention and growth of group Medicare customers. This role succeeds by providing strong customer support, building relationships, strong presentation skills as well as attention to details.

Fundamental Components:

A successful candidate will service the external customer through strong internal relationships, deep knowledge of Medicare and attention to detail. Additionally, the candidate will be interested in learning more about the financial aspects of renewals, supporting the response to RFPs and finalist meetings and creating winning strategies to retain customers, attract new membership and sell the medicare advantage program.


*strong presentation skills

*attention to detail

*relationship building skills

*understanding of Medicare and associated regulations


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Insurance/ is desired


Sales & Service//4-6 Years

Sales & Service/Strategy development/



Desktop Tools///


Sales/Selling Products and Services/ADVANCED

Service/Case Administration/MASTERY

Service/Providing Solutions to Constituent Needs/ADVANCED


Service/Improving Constituent-Focused Processes/ADVANCED

Leadership/Collaborating for Results/ADVANCED

Telework Specifications:

Texas is the preferred home state, however this role can sit almost anywhere in the west territory with access to a major airport.


This opportunity will allow a candidate to grow knowledge regarding government sponsored programs, develop strong relationship building skills, create strategies to retain customers through strong service, communication and data analytics while delivering the value of Aetna MA to internal and external partners and customers.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.