Aetna VP, Competitive Intelligence in Hartford, Connecticut

Req ID: 57397BR


As a member of the SVP, Aetna Business System Strategy & Execution's leadership team, the VP of Competitive Insights will collect, organize and interpret competitor and environmental data, reports and news to deliver actionable strategic insights that enable leadership decision making and inform our ongoing strategic planning. This role will leverage existing internal resources (i.e. Marketing Insights, Investor Relations, Plan Sponsor Insights, & Government Relations) to aide in the collection and distilling of information, with a focus on how to better synthesize this array of information to uncover insights that would not be uncovered if only viewed within their existing functional vertical. In addition, this individual will augment this information with their own gathering and collecting of competitive data.

It is expected that this individual will not only collect and distill competitive and market information but will make recommendations in conjunction with business leaders across all of Aetna's disparate businesses. Will play a critical role in helping stimulate debate amongst executives on what strategies to pursue that give us the most realistic chance of success. This individual will be tasked with making this function a significant contributor to achieving our company's strategic goals and will be expected to up our game from simply collecting interesting data into actional insights that drive critical business decisions and results.

Location: Hartford, Ct offices preferred, open to other Aetna HUB offices. Willingness to travel.

Fundamental Components:


Utilize existing internal and external resources for data collection

Expand our external data collection and market research capabilities

Assure data is synthesized, aligned and in support of specific business priorities

Gather high impact data (e.g., non-publicly available) for regular, structured communications with internal clients

Determine appropriate repository for Customer Insights materials

Manage the demand for actionable customer insights across the business and be able to prioritize where money and energy should be spent


Distribute concise, insightful and relevant commentary to the business leaders on a frequent basis

Align business specific metrics to specific Customer Insights efforts

Create distinct deliverables for executive leadership team

Manage the repository and communication flow process and cadence


Deliver to leadership focused actionable insights and implications that are business specific

Active participant in internal debates about where to place our best bets

Follow through with leaders on the execution of activities that were influenced by Customer Insights recommendations

Reinforce that our strategies are relevant and market competitive using Customer Insights outputs

Support ad-hoc leadership requests

Generate an internal two-way, Customer Insights conversation

Background/experience desired:

10+ years of relevant healthcare consulting, competitive intelligence, research or strategy experience

Strong critical thinker who makes balanced, insightful decisions

Fact-based problem solver with the ability to evaluate alternative courses of action and make sound management decisions

Demonstrated personal integrity with the ability to inspire trust and create an environment of constructive debate that encourages diverse opinion, yet supports management decisions

Collaborative style, with the ability to establish working relationships across the senior management team, business units, and as well as with external advisors and constituents

Experience with cross-functional initiatives, with a high degree of complexity

Demonstrates ability to lead, influence and problem-solve across various Aetna businesses

Proven relationship management skills across all levels within an organization and external constituents

Strategic business acumen and proven senior leadership skills.

Ability to articulate and promote a vision.

Ability to influence diverse teams and build strong relationships.

Must demonstrate strategic thinking as well as roll up your sleeves action.

Deep knowledge of the healthcare industry and how it functions with a keen understanding of growth drivers


Master's degree preferred.


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.