Aetna Business Relationship Manager in Hartford, Connecticut

Req ID: 53279BR


The Business Relationship Manager will be responsible for building out a critical function on the engineering team in closing the gap between business objectives and technical solutions. The role is part networking, part solution engineer, part visionary. The BRM will own and maintain a constructive working relationship by engaging key business stakeholders and helping them to leverage our technology.

Fundamental Components:

Drives or guides development of holistic solutions and/or key strategic plans. Proactively identifies opportunities for improvement and independently influences business leader(s) to act or change behavior through negotiations and/or consultation that promotes issue resolution Communicates compelling and concise results to empower client groups in decision making regarding initiative opportunities Conducts thorough business case and external customer value analysis to determine selection, prioritization positioning and approach for broadest range of potential solutions (eg. outsourcing, process improvements, technology solutions) Conducts client contracting process, builds optimal influential client relationship for results and deliverables and manages relationship throughout engagement Fully integrates baseline and metrics tracking into initiative planning and execution for optimal results. Shares joint accountability for initiatives return on investment Provides continuous coaching, direction, feedback and development for other consultants, matrixed staff and/or external vendors as required Drives or guides engagement using a disciplined repeatable methodology. Designs, develops interventions and facilitates work sessions. Develops and delivers all required analysis, reporting and presentation materialsGathers, analyzes and synthesizes business intelligence to drive achievement of strategic business objectives Facilitates diverse internal and external networks, as appropriate, for data gathering and best practice identificationLeverages internal and external networking to drive optimal initiative results and knowledge/best practice transfer


7+ years experience with several of the following methodologies: management consulting, project consulting, business process consulting, financial strategic analysis, mergers and acquisitions, strategic business planning, and/or risk management consulting.Experience with enterprise-wide and/or cross-functional large scale initiatives with high degree of complexity.Demonstrated experience successfully implementing change in complex organizations.Demonstrated superior business process, project management and organizational redesign experience.Demonstrated leadership with relevant initiatives: Business process, enterprise business project management/consulting, financial strategic planning and analysis, mergers and acquisitions, strategic planning, risk management.Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


The BRM candidate will have an opportunity to develop skills on both the business and technology side and participate in helping our key business stakeholders to leverage our technology environment to realize their goals.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


Job Function: Management

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.