Aetna Social Worker (LCSW) in Ft Lauderdale, Florida

Req ID: 55904BR

Position Summary:

The Social Worker, works within an Interdisciplinary Care Team setting, and is responsible in supporting member-centered care management across the health care continuum, to ensure services are being provided to, members and their families. Provides assessments that address social and behavioral health outcome indicators. Addresses social determinants of health and actively participates in the members plan of care, to promote effective utilization of plan benefits, available resources, supports optimal member functioning, while assuring cost-effective outcomes.

Fundamental Components:

  • Assessment of members through use of clinical tools/review of member-specific health information and data. Utilizes professional judgment in completing Assessments in the Med-Compass System.

  • Conducts comprehensive assessments of referred members needs/eligibility and in collaboration with the member's Interdisciplinary Care Team (ICT) determines an approach to resolve member issues/meeting needs by evaluating the members benefit plan & available internal and external programs/services/resources

  • Applies clinical judgment to incorporate strategies designed to reduce risk factors & barriers; address clinical indicators & barriers which impact care planning and resolution of member issues

  • Conducts in person assessments & consultations with members/families

  • Provides crisis follow up to members and their families to ensure they are receiving the appropriate treatment and services. Involves other members of the Interdisciplinary Care Team (ICT) and documents follow up in Med Compass system

  • Makes timely contact with the Member and provides services in accordance with the Management 8 Procedure, Engaging with a Social Worker

  • Utilizes influencing/motivational interviewing skills to ensure maximum member engagement; promotes lifestyle/behavior changes to achieve optimum level of health.

  • In collaboration with the member & ICT, develops & monitors established plans of care to meet the members goals.

  • Adheres to care management requirements for Aetna Community Care (ACC)

    Background/ Experience Desired:

  • 3+ years clinical practice experience, e.g., community, public health, hospital setting, alternative care setting such as home health or ambulatory care required

  • Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications

  • Ability to travel within a designated geographic area required

  • Case management, behavioral health, discharge planning experience preferred

  • Managed Care, Medicare/Medicaid experience preferred

  • Crisis intervention skills preferred

  • Bilingual (Spanish, Creole and/or Vietnamese) preferred


    The highest level of education desired for candidates in this position is a Master's degree.

    Licensures/ Certifications:

    Licensed Clinical Social Worker (LCSW), active and in good standing

    Telework Specifications:

    This is a work from home position, but the successful candidate will be responsible for traveling within one of the below listed geographical areas: Broward county area

    Additional Job Information:

    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Health Care

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.