Aetna Medicare Account Manager in Dallas, Texas

Req ID: 54602BR

POSITION SUMMARY

This position will work to retain existing group Medicare members through strong customer service, problem solving and building strong internal and external relationships.

Fundamental Components:

This job will require understanding of Medicare, organization, relationship building, financial understanding of renewals as well as an interest in presenting at meetings.

BACKGROUND/EXPERIENCE desired:

Organization

Strong commitment to customer service and the member experience

Interest to presenting information to internal and external customers

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

LICENSES AND CERTIFICATIONS

Insurance/ is desired

FUNCTIONAL EXPERIENCES

Functional - Sales & Service//1-3 Years

REQUIRED SKILLS

Service/Case Administration/FOUNDATION

Sales/Selling Products and Services/FOUNDATION

Sales/Knowing Customers/FOUNDATION

DESIRED SKILLS

Service/Demonstrating Service Discipline/FOUNDATION

Telework Specifications:

Work at Home approved, covers the WEST Region; Preferred location will be Dallas or Chicago, however candidate can be located anywhere in the Western US area.

ADDITIONAL JOB INFORMATION

This role is an opportunity to join the fastest growing segment within Aetna with an unlimited runway. Once you learn and master Medicare, customer service and the financials to be considered and presented you can explore developing strategies and plans to attract new membership and present to audiences regarding the Medicare Advantage program.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.