Aetna Account Associate in Chicago, Illinois
Req ID: 66272BR
Supports account servicing for assigned constituents (producers, plan sponsors, customers), business or customer segment, products and services and geographies.
Fundamental Components included but are not limited to:
Identifies constituent-specific service issues, identifies solutions and may lead resolution of issues working with other areas.
Provides constituents with Aetna policy, plan design and benefit changes and network updates including analysis of impact.
Collaborates with account management team to achieve growth/renewal objectives; may assist in preparation and delivery of renewal packages.
May support plan administration activities, including installation, open-enrollment, plan set-up, eligibility, billing and drafting by working proactively with support areas; signs-off on ID cards.
May assist in constituent training on product and policy questions.
May take initial calls for direct sales requests and forward requests to appropriate sales staff.
Qualifications Requirements and Preferences:
Knowledge of sales support functions is preferred
Health insurance industry experience is a plus
Experience and/or comfortability speaking in front of others
Must be willing to obtain insurance license within 90 days after hire
Bachelor's degree is required preferably in Business, Finance, or Communication
Additional Job Information:
Supporting lead Account Manager in day to day client needs such as claims, eligibility, strategy and open enrollment meetings. Must be able to speak in front of a group of people.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Job Function: Sales / Distribution Management
Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.