Aetna Veterans Jobs

Job Information

Aetna Account Associate in Chicago, Illinois

Req ID: 66272BR

Job Description

Supports account servicing for assigned constituents (producers, plan sponsors, customers), business or customer segment, products and services and geographies.

Fundamental Components included but are not limited to:

  • Identifies constituent-specific service issues, identifies solutions and may lead resolution of issues working with other areas.

  • Provides constituents with Aetna policy, plan design and benefit changes and network updates including analysis of impact.

  • Collaborates with account management team to achieve growth/renewal objectives; may assist in preparation and delivery of renewal packages.

  • May support plan administration activities, including installation, open-enrollment, plan set-up, eligibility, billing and drafting by working proactively with support areas; signs-off on ID cards.

  • May assist in constituent training on product and policy questions.

  • May take initial calls for direct sales requests and forward requests to appropriate sales staff.

Qualifications Requirements and Preferences:

  • Knowledge of sales support functions is preferred

  • Health insurance industry experience is a plus

  • Experience and/or comfortability speaking in front of others

  • Must be willing to obtain insurance license within 90 days after hire

  • Bachelor's degree is required preferably in Business, Finance, or Communication

Additional Job Information:

Supporting lead Account Manager in day to day client needs such as claims, eligibility, strategy and open enrollment meetings. Must be able to speak in front of a group of people.

Benefit Eligibility

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Job Function: Sales / Distribution Management

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.