Aetna Data Analyst, Senior Consultant in Boston, Massachusetts

Req ID: 58262BR

POSITION SUMMARY

The Sr. Consultant Data Analytics for Enterprise Intelligence will objectively represent the consumer perspective to guide business decisions, and inspire action across the Aetna enterprise. This particular role within our Insight Lab is uniquely situated at the intersection of Big Data and Market Research to understand both the what and why of member experience. The successful candidate will be able to leverage strong data analytic skills to deliver deep insights on Aetna members, and be passionate about being the voice of our members.

Fundamental Components:

  • Work with manager to coordinate the execution of critical Aetna member satisfaction surveys, including responsibility for accurate and timely business reporting.

  • Use modeling and machine learning skills to generate insights and predictions by leveraging large amounts of internal data and existing survey data.

  • Analyze survey attitudinal data and Aetna behavioral metrics together to provide business partners with deep insights into member experience. * Provide Enterprise Intelligence expertise on the Aetna Enterprise Data Warehouse to support ad hoc needs of business partners. * Consult on uses of behavioral data to solve business questions and drive thought leadership.

BACKGROUND/EXPERIENCE desired:

  • Work with manager to coordinate the execution of critical Aetna member satisfaction surveys, including responsibility for accurate and timely business reporting.

  • Use modeling and machine learning skills to generate insights and predictions by leveraging large amounts of internal data and existing survey data.

  • Analyze survey attitudinal data and Aetna behavioral metrics together to provide business partners with deep insights into member experience. * Provide Enterprise Intelligence expertise on the Aetna Enterprise Data Warehouse to support ad hoc needs of business partners. * Consult on uses of behavioral data to solve business questions and drive thought leadership.

  • Strong skills in SQL, SAS Eg, R or Python & with hadoop tech including Hive and/or Pig. * Proficiency in Microsoft Office applications, especially Excel & PowerPoint * Experience developing ETL processes. * Experience building Datamarts and predictive models. * Experience with Qualtrics & Tableau preferred. * Ability to work with large data sets from multiple data sources. * Strong analytic and data interpretation skills * Familiarity with basic multivariate statistical analysis. * A passion to help transform health care.

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

TECHNOLOGY EXPERIENCES

Technical - Development Languages/SQL/1-3 Years/Power User

Technical - Subject Disciplines///

ADDITIONAL JOB INFORMATION

Aetna is evolving from a health insurer to a health company. To support the rapid growth and change, the Enterprise Intelligence Department is moving from a research to a Brand Planning model. That means becoming consultative partners to our internal clients and using multi-disciplinary problem solving techniques to reach actionable insights that drive disruptive innovation across product and service development, customer experience design, and marketing. This role is vital to enable us to drive growth in the company and to scale to meet demand.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Product & Marketing

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.