Aetna CA MCD Cultural & Health Care Equity (HCE) Director - 44387BR in W. Sacramento, California

Req ID: 44387BR


Responsible for leading strategy for and overseeing execution of the Health Care Equity (HCE) Program (cultural competency, health literacy and reduction of health care disparities) in collaboration with health plan executive leadership, quality and medical management, member and provider services, member outreach and marketing.

Position is open to San Diego and W. Sacramento offices.

Fundamental Components:

Serve as Aetna Medicaid liaison for external relationships related to health care equity and cultural competency (regulatory and accrediting agencies).

Develop strategic business relationships internally and externally.

Works in collaboration with business sector leadership to support consistency throughout the organization.

Accountable for the development, implementation and evaluation of HCE related policies, procedures and supporting documents to meet business, regulatory and accreditation needs.

Maintains a working knowledge of federal, state and local changes that potentially affect quality and care management practices and standards.

Exhibits the following behaviors:

o Setting clear goals and expectations

o Encouraging open and honest communications

o Leading with integrity

Sets the direction of the strategic business plan and translates into vision for staff/others.

As a business leader, influences all stake holders to support key projects/programs to ensure positive outcomes that deliver on results.

Drives change in order to improve performance results, organization effectiveness and/or systems/quality/services (e.g., policies, processes or systems).

Identifies gaps in processes or organization and challenges self and others to develop and implement solutions.

Directs accountability for impact to SG&A - Ensures accurate prioritization of key projects/programs within purview.

Has ultimate accountability for project management services being delivered including organization budget and/or financial implications.


Education and Certification Requirements

(*) Masters Degree in Public Health is Required.

(*) Additional Information (situational competencies, skills, work location requirements, etc.)

(*) Proven ability to satisfy customer needs and develop alternatives to resolve issues.

(*) Ability to communicate effectively with all levels of management.


Technical - Desktop Tools/Microsoft Word/4-6 Years/End User

Technical - Desktop Tools/TE Microsoft Excel/4-6 Years/End User

Technical - Desktop Tools/Microsoft Outlook/4-6 Years/End User

Technical - Desktop Tools/Microsoft SharePoint/4-6 Years/End User


Finance/Delivering Profit and Performance/ADVANCED

General Business/Demonstrating Business and Industry Acumen/ADVANCED

Leadership/Developing and Executing Strategy/ADVANCED


General Business/Ensuring Project Discipline/MASTERY

Leadership/Fostering a Global Perspective/FOUNDATION

Service/Creating a Differentiated Service Experience/ADVANCED


Additional background and experience:

4-6 years of progressively responsible professional experience developing and working in managed health care cultural competency, health literacy and health care disparity programs.

Knowledge of culture and languages reflecting the make-up of the local membership base.

Experience in developing and executing effective communication/marketing strategies.

Experience in successful execution of outreach events, health fairs, presentations.

Experience applying CLAS standards to training and plans.

Experience representing health systems to the community to increase awareness and support.

Proven track record managing complex projects and or programs that resulted in measurable and successful outcomes.

Experience managing project budgets.

Demonstrated negotiation skills.

Excellent organizational and analytical skills.

Demonstrated verbal/written communication and computer skills.

Ability to work in a fast paced environment.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management