Aetna Client Solutions Strategic Account Director - 31970BR in Tampa, Florida

Req ID: 31970BR


The Account Director is accountable to develop long term client management strategies for larger and more complex clients (>300 employees) to meet profitable growth and cross-selling objectives. The Account Directors primary focus is to act as a senior strategic business partner to our clients and broker partners and to achieve retention and growth objectives year over year.

Fundamental Components:

Develop deep understanding of each customers business objectives Analyze client utilization data to understand cost drivers and develop health plan strategy to reduce costs over time Educate client on regulatory issues and developing healthcare trends that could potentially impact their plan Using available resources, complete complex analyses to aid in financial decision making and plan recommendations Identify and present cross-sell opportunities Maintain excellent verbal and written communication skills and lead client interactions with C-Suite decision makers Assess and understand competitive environment and market opportunities Establish and maintain relationships with appropriate internal partners (underwriting, sales, operations, business analytics, etc) Develop retention and growth forecast and deliver results Participate in finalist presentations as appropriate Handle complex contract negotiation and leverage available resources Maintain strong field presence Supervisory responsibilities of designated Account Manger


8-10 Years of industry experience Strong understanding of self-funded industry Strong understanding of health plan design and products Strong negotiation, strategy, and forecasting skills. Licensure as required by State (requires Life, Accident, and Health Insurance licensure for the state correlated to residence). College degree or equivalent work experience


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Functional - Sales & Service/Account Management/7-10 Years

Functional - Administration / Operations/Travel/1-3 Years

Functional - Clinical / Medical/Consultative informatics/1-3 Years

Functional - Finance/Financial Forecasting/1-3 Years

Functional - Underwriting/Renewal - group medical/1-3 Years


Technical - Desktop Tools/Microsoft PowerPoint/1-3 Years/End User

Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User

Technical - Desktop Tools/Microsoft Word/1-3 Years/End User

Technical - Remote Access/WAH (Work at Home)/1-3 Years/End User


This is an exciting time for employers, their health plans and the concept of self funding. We are expanding and expect continued growth in our region. The Account Director position allows you to develop meaningful strategies with key clients through leveraging industry leading products and ideas.

** Bilingual skills, specifically Spanish, preferred, but not required.

Position covers territory in NY, NJ and PA. Position can be full/time Work at Home in one of the territory locations NY, NJ, or PA.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.


Job Function: Sales and Service