Aetna Employee Assistance Program (EAP) Management Consultant in Plantation, Florida

Req ID: 42526BR

POSITION SUMMARY

This is an office based role located in Plantation, FL

Hours: 7AM-4PM EST

This position will take inbound clinical calls and management consultations from the Home Depot. The position is designed to manage service requests and management consultations and case management for management referrals.

Fundamental Components:

This licensed mental health clinician will be taking inbound clinical calls and management consultations from managers at the Home Depot. They will also be required to case manage management referrals that come in from the Home Depot.

BACKGROUND/EXPERIENCE desired:

Must have active Mental Health License; 3 years of post licensure experience is required.

Excellent computer skills including MS Office applications such as Excel, Word and Outlook.

Case Management experience preferred

Knowledge and / or experience in Employee Assistance Programs is a plus

1+ years of experience in a social services agency or substance abuse treatment program preferred

Crisis management experience and skills is preferred

Bilingual in English and Spanish is a plus

EDUCATION

The minimum level of education desired for candidates in this position is a Master's degree.

LICENSES AND CERTIFICATIONS

Customer Service experience is desired

Mental Health/Licensed Clinical Social Worker is desired

Mental Health/Marriage & Family Therapist is desired

Mental Health/Licensed Psychologist is desired

FUNCTIONAL EXPERIENCES

Functional - Customer Service/Customer Service - Member Services - HMO products/1+ Years

Functional - Customer Service/Customer Service - Member Services - HMO products/1+ Years

TECHNOLOGY EXPERIENCES

Technical - Aetna Applications//1+Years/End User

REQUIRED SKILLS

General Business/Communicating for Impact/FOUNDATION

General Business/Consulting for Solutions/ADVANCED

ADDITIONAL JOB INFORMATION

This position will provide opportunities for clinical development and training as well as a bonus potential

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Health Care