Aetna Sr Account Executive in Plano, Texas

Req ID: 40981BR

POSITION SUMMARY

This client-facing position develops service strategy to ensure renewal and growth of business and retention of members for assigned high level accounts using First Health/Cofinity products and services.

Fundamental Components:

Achieves individual cross-sell, growth/retention targets and customer satisfaction levels.

Develops and executes a comprehensive strategic plan which results in increased sales and maximized profitability while aligning with the customer's financial and operational objectives.

Develop and manage customer service plans in the most proactive and strategic manner possible.

Demonstrate creativity in presenting the value of products and services to customers.

Build and maintain senior level relationships within a customer organization and tailors message to effectively engage senior executives.

Proactively identify and diagnose potential service issues and their root cause, and take steps to both resolve the issue and recommend process improvements.

Delivers organized, polished presentations of solutions, with benefits tied to the customers business needs.

Identifies and capitalizes on emerging trends in the marketplace by participating in community and industry events as a First Health/Cofinity representative.

Shares relevant industry and competitive data within and across business units and segments to support the development of new product initiatives.

Mentors and supports service team, peers, and sales team.

BACKGROUND/EXPERIENCE desired:

7-9 years industry experience with complex national sales and/or client management.

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

FUNCTIONAL EXPERIENCES

Functional - Sales & Service/Account Management/7-10 Years

Functional - Sales & Service/Strategy development/7-10 Years

Functional - Sales & Service/Complex negotiations/4-6 Years

TECHNOLOGY EXPERIENCES

Technical - Desktop Tools/Microsoft Word/4-6 Years/End User

Technical - Desktop Tools/Microsoft PowerPoint/4-6 Years/End User

Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User

Telework Specifications:

Considered only for locations in a specific region, state, or city; training period in the office may be required

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service