Aetna Medicare Sales Administration Manager in Pittsburgh, Pennsylvania

Req ID: 45556BR


This role is vital to the support of the Keystone Medicare Market and Management, Field Sales Staff & Broker Managers - our key business development positions and it holds a critical function in lead management and results. Report and data management includes distribution and management of leads distributed to all FRSs, Broker Managers and agents. Develops relationships with agents and national distribution partners and other internal staff, positioned as a resource for Medicare sales related information.

Fundamental Components:

Manages all aspects of sales data including: lead distribution, collecting results, selecting next steps for each lead and other performance related factors.

Analyzes departmental sales performance. Generates reports and performance data for review and trend analysis. Reviews performance data.

Responsible for the data integrity of all contact/lead management system data.

Serves as System Administrator for the departments contact/lead management system; performs all system updates as appropriate.

Conducts system training for sales and administrative staff within an assigned geographic area.

Conducts analysis of area membership and other related marketing information. Makes recommendations.

Reviews member marketing materials for accuracy of content. Makes all plan specific revisions as required.


Ability to use standard corporate software packages & corporate applications.

Minimum 2 years experience in conducting and interpreting quantitative/qualitative analysis

Previous (2-4 years) related direct to consumer sales or sales support experience, preferably with Medicare, Medicare Advantage background and/or managed care


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Insurance/Life, Health & Accident License (PA) is desired


Functional - Sales & Service/Sales administration, support, reporting/4-6 Years

Functional - Information Technology/Data / info management & architecture/1-3 Years

Functional - Leadership/Act as company spokesperson to external constituents/1-3 Years

Functional - Marketing/Sales support/4-6 Years

Functional - General Management/Data analysis & interpretation/4-6 Years


Technical - Desktop Tools/Microsoft Outlook/4-6 Years/End User

Technical - Desktop Tools/Microsoft PowerPoint/1-3 Years/End User

Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User

Technical - Aetna Applications/Aetna Navigator Secure/1-3 Years/End User


The Medicare Advantage market continues to flourish as a choice for seniors in Pennsylvania and West Virginia. This Aetna segment is showing strong growth and retention and contributing strongly to the companys bottom line. Opportunities to be a member in this segment are attractive due to the growth perspective and stability of the Keystone Market. This is a great opportunity to earn a competitive salary, with commission and/or bonus incentives, utilize your sales, and data management skills and be part of a Fortune 50 company

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service