Aetna Sr ServiceNow Developer in Phoenix, Arizona

Req ID: 42574BR


Join a dynamic Agile team as a Senior Developer to analyze, develop, and test ServiceNow solutions. The focus will be on Change Management, Incident, Knowledge, and Problem. This developer will have the opportunity to solve complex problems, design user-friendly interfaces, and optimize processes through automation. This position offers the chance to improve the speed, efficiency, and usability of IT services.

Fundamental Components:

Experience in ServiceNow developing solutions for Change, Incident, Problem, and Knowledge; or the equivalent in the ServiceNow environment.

Understanding of ITIL and ITSM.

They need to instill coding excellence and quality into the team and culture and have ability and desire to learn new technologies/skills.

Excellent communicator and collaborator, capable of working independently and in small groups of developers.

Lead / assist with formulation and definition of solution scope and objectives while working with a team of Developers / Analysts on functional requirements and specifications.

Able to use Object Oriented Design and Unit Testing / Test Driven Development techniques to design, code, test, debug, and document the automation services.

Independently performs and assists other team members in providing ongoing system maintenance, research, problem resolution, and on-call support tasks for existing systems.

Conducts investigations of considerable complexity.

Able to provide guidance and training to less-experienced programmer/analysts.

With limited direction, supports the implementation of systems into production.

Researches emerging technologies to determine impact on existing services and identify improvement opportunities.


6+ years experience in application development, or an equivalent combination of education and work experience.

2+ years experience in ServiceNow development.

Expertise in one or more programming language, development tools, and/or databases and the systems development life cycle, applicable to development organization.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Have the following competencies or similar expertise with a strong desire and ability to learn new technologies and develop elegant solutions.




-UI/UX design

-Angular JS





A team player with a positive attitude.

A strong interest in technology with the desire to continually learn.

Ability to adapt to changing priorities.

Excellent communication skills.

Agile experience is a plus.

Ability to work effectively within a team and across teams in the organization.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Information Technology