Aetna Court Services Administrator - 46338BR in Phoenix, Arizona

Req ID: 46338BR


The Court Services Administrator is the single point of contact for communication with the justice system. Interagency liaison with the Arizona Department of Corrections (ADOC), County Jails, Sherriffs Office, Correctional Health Services, Arizona Department of Juvenile Corrections (ADJC), Arizona Office of the Courts (AOC) and County and Federal Probation Departments and is responsible for Justice System reach-in initiatives, including serving as the single point of contact for law enforcement engaging in opioid-related diversion and incarceration alternative projects.

Fundamental Components:

Responsible for leadership of the Court Services programs for the Mercy Maricopa Regional Behavioral Health Authority (RBHA) contract for Maricopa County and parts of Pinal County. .

Continually monitor services and programs at both the RBHA and provider level to ensure access to behavioral health services for eligible individuals who are under the jurisdiction of a court.

Accountable for collaboration and building long-term relationships with key stakeholders in detention, law enforcement, and the court system.

Supervise team of 8 Liaisons working with the adult and juvenile justice systems and corrections.

Submit monthly and quarterly reports for Outpatient Commitment Monitoring (COT) and Justice Reach-In initiatives.

Coordinate with leaders within System of Care and Utilization Management to develop and monitor Justice Reach-In plan annually.


MINIMUM 10 years experience working with service systems for justice involved persons with mental health and substance use disorders.

Preferred Masters Degree in Behavioral Health, Health Care Administration or Criminal Justice. MINIMUM Bachelors Degree in Behavioral Health, Health Care Administration or Criminal Justice. MINIMUM 5 years supervision and leadership experience.


The highest level of education desired for candidates in this position is a Master's degree.


Healthcare Management/ is desired

Leadership/ is desired

Law Enforcement/ is desired


Functional - Leadership/Act as company spokesperson to external constituents/1-3 Years

Functional - Administration / Operations/Management: < 25 employees/4-6 Years

Functional - Planning/Planning & performance management/4-6 Years


Leadership/Engaging and Developing People/MASTERY

Leadership/Creating Accountability/ADVANCED

General Business/Applying Reasoned Judgment/MASTERY


General Business/Demonstrating Business and Industry Acumen/ADVANCED

Leadership/Driving a Culture of Compliance/ADVANCED

General Business/Ensuring Project Discipline/MASTERY



Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.


Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management