Aetna Associate Account Manager (Middle Market) in Phoenix, Arizona

Req ID: 41804BR

POSITION SUMMARY

Account management and business retention for Aetna products and services in support of profitable growth and other business objectives.

Fundamental Components:

Provides proactive account management in support of the Senior Account Manager. Collaborates with team, customer, broker in the development of strong relationships and execution of strategic cross-sell initiatives. Works collaboratively with the Senior Account Manager in support of their hospital vertical account.

BACKGROUND/EXPERIENCE desired:

3-5 years industry or customer service experience preferably with complex accounts.

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

LICENSES AND CERTIFICATIONS

Insurance/Life and Health Insurance License is desired

FUNCTIONAL EXPERIENCES

Functional - Sales & Service/Account Management/1-3 Years

Functional - Sales & Service/Sales administration, support, reporting/4-6 Years

Functional - Sales & Service/Self insured/stop loss products/1-3 Years

REQUIRED SKILLS

Service/Demonstrating Service Discipline/FOUNDATION

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service