Aetna Administrative Assistant in Phoenix, Arizona

Req ID: 43766BR


Provides a wide variety of general administrative support for a manager or department. Composes routine

correspondence, compiles data for routine reports, file maintenance, answer telephones and coordinates calendar.

Fundamental Components:

Screens telephone calls, answers routine questions and furnishes information(*)

Opens, sorts, distributes, scans, organizes, prioritizes and responds to mail

Coordinates calendars; scheduling meetings, room reservations, hospitality arrangements(*)

Operates and maintains various office equipment(*)

Orders and maintains office supplies

Significant portion of duties may be in support of basic technical discipline (e.g., sales, underwriting, network, etc.)(*)

Organizes and maintains files of supervisor's correspondence, records etc. following up on pending matters(*)

Coordinates land and air travel arrangements

Produces a variety of correspondence, reports, and presentations using the appropriate software(*)

May be a SARS Coordinator


Up to a year of administrative or technical support experience.


The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.


Functional - Administration / Operations/Data Entry/1-3 Years

Functional - Customer Service/Customer Service - Member Services - Traditional products/1-3 Years

Functional - General Management/Process & quality improvement/1-3 Years

Functional - Communications/Provider communications/1-3 Years


Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User

Technical - Desktop Tools/Microsoft PowerPoint/1-3 Years/End User

Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User

Technical - Desktop Tools/Microsoft Word/1-3 Years/End User


Leadership/Driving a Culture of Compliance/FOUNDATION

Technology/Leveraging Technology/FOUNDATION

General Business/Maximizing Work Practices/ADVANCED


General Business/Communicating for Impact/ADVANCED

General Business/Turning Data into Information/FOUNDATION

Leadership/Collaborating for Results/FOUNDATION


Full benefits, medical, dental, vision. 401K. PTO, sick leave.

Work/Life Balance

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Office Support