Aetna Director, Medicare Service Operations in Morrisville, North Carolina

Req ID: 41032BR


"Chief of Staff" role supporting the Medicare GM of the Mid-South /Medicare Market. Operational role with responsibilities ranging from sales operations to product operations to P&L support.

Fundamental Components:

"Chief of Staff" role supporting the Coach GM of Medicare for the Mid-South Territory/Medicare GM of the North Carolina/South Carolina/Tennessee market. Responsible for a wide range of activities including overseeing product operations, sales operations, and providing support for P&L-related activities.


Deep knowledge of the Medicare business and operations required; strong background in product and sales administration helpful. Strong presentation and communication skills essential. Previous management/supervisory skills required.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Functional - Administration / Operations/Management: < 25 employees/4-6 Years

Functional - General Management/Product development/4-6 Years

Functional - General Management/Data analysis & interpretation/4-6 Years

Functional - Products-Medical/Individual Medicare Advantage Plan/4-6 Years


Technical - Desktop Tools/Microsoft Outlook/4-6 Years/Power User


The Director of Ops position is a successor position to the Medicare GM.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Customer Service