Aetna Business Consultant in Los Angeles, California

Req ID: 45605BR


The Business Consultant anticipates implementation challenges and develops solutions to overcome change resistance from Client thereby mitigating delays or challenges in attaining roadmap implementation objectives and timelines

Develops transformational projects to position assigned clients for sustainable population health effectiveness across their full continuum of care delivery providers

Generally Supports 6-8 clients

Involved in initiative planning, ongoing client relationship management and customer satisfaction for assigned initiatives that impact the delivery of products and services to the internal and external environment.

Collaborates with external vendors, external consultants, ACS and Aetna team members as required in support of initiatives.

Accountable for transferring knowledge, best practices (external and internal), methodology and tools to client organizations. Participates as a team member, may be responsible for concurrent initiatives or act as team lead for less complex projects based on resource requirements.

Utilizes project management principles and processes to promote successful population health management outcomes.

Provides support to assigned clinical transformation program implementation efforts.

Provides supports in coordinating project activities, meetings and status reporting.

Collaborates with Informatics team to make sure all required reporting is providing in timely manner and per scheduled client meetings.

Fundamental Components:

  • Supports holistic solutions and/or key strategic plans. Proactively identifies opportunities for improvement within assigned initiatives.

  • Conducts thorough business case and external customer value analysis to determine selection, prioritization, positioning and approach for broadest range of potential solutions (e.g., outsourcing, process improvements, and technology solutions)

    Participates in influencing client contracting process, builds optimal client relationship for results and deliverables and manages relationship throughout engagement.

  • Participates and supports metrics integration and execution for optimal results. Shares joint accountability for initiatives return on investment.

  • Communicates compelling and concise results to empower client groups in decision making process regarding project opportunities.

    *Participates in initiative planning as required. Supports engagement using a disciplined repeatable methodology

    Designs, develops interventions and facilitates work sessions. Develops and delivers all required analysis, reporting and presentation materials.

  • Gathers, analyzes and synthesizes business intelligence to drive achievement of strategic business objectives

  • Builds and utilizes diverse internal and external networks, as appropriate, for data gathering and best practice identification.

    Leverages internal and external networking to drive optimal initiative results and transfer knowledge and best practices.

    Exhibits the following Business Consultant Behaviors:

    o Critical thinking skills.

    o Time management skills.

    o Organizational skills.

    o Negotiation/influencing skills.

    o Relationship and change management skills.

    o Analytical and planning skills.

    o Oral and written communication skills.

    o Team leadership and team building skills.


  • 5+ years of experience with one or more of the following methodologies: management consulting, project consulting, business process consulting, financial strategic analysis, mergers and acquisitions, strategic business planning, and/or risk management consulting.

  • 3-5 years of experience in health care provider or payor environment. Experience with moderate scale initiatives with moderate.

  • Professional communication skills both written and verbal, able to develop and present information to Key Decision Makers.


    The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience. Masters degree preferred, but not required.


    This positions supports the West Region; Colorado, California, and WA. Telecommuting is an option, preference is to be near an Aetna office.

    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

    Together we will empower people to live healthier lives.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

    Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management