Aetna Supplier Relationship Manager in Hartford, Connecticut

Req ID: 43593BR


Establish and manage assigned supplier and third party relationship(s) to assure value to Aetna is maximized and risks associated with delivery of service(s) are controlled. Supplier Relationship Manager manages suppliers relationship with the business with increased level of complexity, risk and dollar value.

Fundamental Components:

Provide strategic vendor service solution and trends to HR business customers.

Manage supplier/third party for assigned HR business area.

Ensures compliance with all policies and regulations as outlined in the service contracts and serves as first point of escalation of noncompliance issues.

Manages performance to ensure supplier is delivering on contracted service level agreements.

Mitigates future service disruptions and makes recommendations on the relationship based on supplier/third party performance.

Partners with Category Manager on new and existing contracts as defined by business

Serves as third party contact for Global Security Third Party Rick to ensure adherence with policy and control standards

Assures all risk remediation is mitigated to reduce risk to Aetna.


Proven track record in meeting project milestones and negotiating for resources (cost, solution)

Keen understanding of contract terms

Proven negotiation skills and consulting skills

Experience includes development and management of multiple relationship related to various projects and or program.

Proven project management skills.

Strategic thinking


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Human Resources/HR Project Management Certification is desired


Leadership/Driving Change/ADVANCED


Service/Creating a Differentiated Service Experience/ADVANCED


The candidate will be part of transforming the way we currently do this work - by bringing big thinking, external insights to drive change

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management