Aetna Quality Support Analyst in Hartford, Connecticut

Req ID: 41684BR

POSITION SUMMARY

Work closely with team Analysts and Consultants supporting critical deliverables which monitor business results to ensure our objectives are met. Perform generally standardized instructions which will demand close attention to detail in order to properly support business reporting needs.

Fundamental Components:

  • Gain knowledge and understanding of business results in order to identify trends and/or issues with the data

  • Responsible for ensuring deliverables are consistently met

  • Desire to be part of a team that actively engages its members

  • Quickly adapt to changing priorities while balancing what is ideal with what is practical

  • Ability to clearly communicate business results in a way that's meaningful to all levels of Management

  • Develop methods for monitoring individual and team inventory

  • Continually looking to identify areas of improvement which have a positive impact to team effectiveness and efficiency

    BACKGROUND/EXPERIENCE desired:

    0 - 2 years of related work experience

    EDUCATION

    The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.

    Telework Specifications:

    Current employees with an existing telework agreement will be reviewed for continued telework

    ADDITIONAL JOB INFORMATION

    This role will provide a foundation for an individual looking to grow their career with focus on data analytics and integrity.

    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

    Together we will empower people to live healthier lives.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

    Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Quality Management