Aetna Engineer in Hartford, Connecticut

Req ID: 43417BR

POSITION SUMMARY

As a member of Aetna's Digital Workspace Solutions analytics team, you will have a unique and exciting opportunity to define and develop techniques for leveraging the latest data analytics technologies, together with cutting edge end-user computing tools to help deliver a world class digital workspace experience for a Fortune 50 company. This position be providing Level One and Two virtual Technology (Citrix) support. Provide coverage 24X7, 365 days on rotation. Customer service focused and operational excellence. Must be able to work independently and have the ability to take creative actions.

Fundamental Components:

As a member of Aetna's Digital Workspace Solutions analytics team, you will have a unique and exciting opportunity to define and develop techniques for leveraging the latest data analytics technologies, together with cutting edge end-user computing tools to help deliver a world class digital workspace experience for a Fortune 50 company. This position be providing Level One and Two virtual Technology (Citrix) support. Provide coverage 24X7, 365 days on rotation. Customer service focused and operational excellence. Must be able to work independently and have the ability to take creative actions.

BACKGROUND/EXPERIENCE desired:

1-3 years work experience that reflects a proven track record or proficiency in the competencies noted.

Experience supporting large distributed enterprise environments.

EDUCATION

The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.

LICENSES AND CERTIFICATIONS

Information Technology/VMware User Group is desired

Information Technology/Citrix Certified Administrator (CCA) is desired

FUNCTIONAL EXPERIENCES

Functional - Information Technology/Infrastructure management/1-3 Years

Functional - Customer Service/Customer service - transaction based environment/1-3 Years

TECHNOLOGY EXPERIENCES

Technical - Computer Operations/System and Console Operations/1-3 Years/System Support

Technical - Change Management/Integrated Service Desk Reporting/1-3 Years/End User

REQUIRED SKILLS

General Business/Maximizing Work Practices/FOUNDATION

Leadership/Driving a Culture of Compliance/FOUNDATION

Technology/Creating Technology Partnerships/FOUNDATION

DESIRED SKILLS

Service/Improving constituent-focused Processes/ADVANCED

Technology/Leveraging Technology/ADVANCED

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Information Technology