Aetna Director, Business Project Program Management in Hartford, Connecticut

Req ID: 40972BR


This position oversees a small team that will be accountable for the generation and maintenance of a comprehensive Governance, Risk & Compliance program across the Financial Shared Services organization.

Fundamental Components:

The responsibilities of the position include, but are not limited to, the following components:


Working w/Shared Services teams design, execute & maintain an operational risk monitoring & reporting program that leverages and integrates to existing risk frameworks

Conduct process risk assessments over major processes, ensuring appropriate key controls are identified and operationalized

Review standard operating procedures, making sure these encompass key controls, monitoring and reporting, suggesting improvement needs where required

Produce monthly summary of the Shared Services functions GRC activities to feed into Controllership level submissions for Enterprise Risk and Finance Compliance Scorecards


Working with Shared Services teams design and maintain a control execution, monitoring & tracking program that leverages and integrates to existing control frameworks meeting or exceeding targets

Operate a QA oversight program that reviews existing QA processes, provides guidance on the set up of QA processes and monitors execution of QA Activities in functions includes reviews of segregation of duties, desk procedures, reconciliations, process quality metrics reporting etc

Run programs to review efficacy and effectiveness of designed controls, leveraging technology to encourage automation

Review control exceptions and sponsor or execute programs to understand root causes and steps necessary to permanently remediate identified issues


Review migration methodology & compliance to minimize risk during migration planning and execution

Build a reporting & tracking process & tool to track committed action plans implementation in response to observations made during audits

Build an appropriate cadenced reporting plan for Control, QA & Risk activities for the year

Build and maintain a comprehensive BCP plan repository for individual teams and the broader organization

Identification of improvement opportunities in Control, QA & Risk activities


Production of goals and scorecards for QA & Control Support team

Talent assessments of existing team and needs of the organization along with plans to close any identified gaps

Career development and mentoring activities in team

Understanding and commitment to financial goals of the organization


10+ years of relevant experience in Risk Organizations, Internal Audit or SOX programs.

High standards, excellent judgment, strong interpersonal skills, highly motivated. Ability to take initiative; work calmly and effectively under pressure and in a fast paced, deadline driven environment. Confident and comfortable interacting with executives. Desire to work in team environment.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management