Aetna Claim Administrator in Franklin, Tennessee

Req ID: 39468BR

POSITION SUMMARY

This position works the incoming mail from all available sources, manages documents and provides metrics information. Works follow ups for the team and does some telephone reach out.

FUNDAMENTAL COMPONENTS

logs and sort incoming mail. Registers and scans all documents. Provides tracking of mail receipts and would do the follow ups for additional information for the production team members. Could include some telephone reach outs. Assists with metrics reporting and works customer service inquiries for the team.

BACKGROUND/EXPERIENCE DESIRED

Previous experience in office administrative role or in the insurance industry preferable.

EDUCATION

The minimum level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.

FUNCTIONAL EXPERIENCES

Functional - Claims/Reporting & special services/1+ Years

ADDITIONAL JOB INFORMATION

This is an entry level role with potential for advancement in learning our indemnity products. It is a good introduction into the health insurance industry and to acclimate to a team environment approach to the position.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Claim