Aetna Clinical Protocols Writer (vHealth) - 45712BR in Dubai, United Arab Emirates

Req ID: 45712BR

Aetna International is building an innovative new clinical program offering virtual primary care. The foundation of this program will be a set of evidence-based clinical protocols for delivery of virtual primary care across a global setting. The Clinical Writer will play a crucial role in defining the protocols that will guide the delivery of care to Aetna members across the globe, as well as contributing to a comprehensive set of training manuals and procedures for clinicians

Role Summary

Helping to build a proprietary set of global clinical protocols for virtual primary care delivery from the ground up, and a comprehensive library of training materials for clinicians.

Role Responsibilities

Work with the clinical team to develop the Aetna vHealth Protocols (AVPs) - a list of target conditions / diseases amenable to virtual care for which protocols will be developed Assess thecurrent landscape of clinical protocols and identify best practices across allfor each condition / disease identified Work withthe vHealth Clinical Leadership team to identify practices most suited forimplementation in a virtual care delivery environment , and develop a proprietaryset of clinical protocols which will govern global service delivery. Work with the Medical Directors to obtain approval for protocols developed as a result of the process above Work withlocal clinical teams to understand where regionalization and customization isnecessary and implement those adaptations. Implement a continuous periodic review process of reputed journals, renowned professional body recommendations, e-resources, textbooks and KOL blogs to systematically update guidelines and protocols in light of new knowledge Undertake comprehensive and timely reviews of existing medical guideline services (egMedscape, UptoDate) to inform and supplement Aetna vHealth Protocols; and be involved in the procurement and licensing of the correct supportive protocols Collect, analyze and incorporate feedback from the Clinical Leadership team as well as emerging data and trends in the health care environment to continuously improve existing protocols. Work with the Operations Manager to ensure that Aetna PMS has updated protocols and guidelinesBe responsible for leading the library of training materials required for new and existing clinicians to be able to practice outstanding telemedicine and medical service. Strongproject management skills & experience are a critical requirement.

Skills & Qualifications Desired

Bachelor s degree / University degree, preferably in a clinical field, communications, or life science, from an accredited institution. Significant working experience (3 to 5 years) in medical content creation, with additional background desirable in publishing, clinical research, or healthcare or scientific grant proposal writing. Excellentcommunication and writing skills. Stronganalytical skills. Highly flexible and collaborative; a team player - capable of working with various teams and managing multiple stakeholders. Experiencein a fast-paced and growth environment is a plus. Up to 10% travel#LI-BR1

Job Function: Health Care