Aetna Network Consultant in Detroit, Michigan
Req ID: 41945BR
Telephonic Provider Relations call center. Will talk to providers daily regarding member eligibility, claims, joining the Aetna network and access to systems.
Providing customer service to providers by
Customer Service experience with provider in the healthcare industry or member services experience.
The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.
Functional - Customer Service/Call center monitoring & analysis - Inbound calls - call center location/1-3 Years
Functional - Network Management/Provider relations/1-3 Years
Functional - Network Management/Provider data services/1-3 Years
Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User
Technical - Desktop Tools/Microsoft Word/1-3 Years/End User
General Business/Communicating for Impact/ADVANCED
Service/Demonstrating Service Discipline/ADVANCED
Benefits Management/Promoting Health Information Technology/ADVANCED
Sales/Managing Competitive Networks/ADVANCED
Service/Providing Solutions to Constituent Needs/FOUNDATION
ADDITIONAL JOB INFORMATION
Opportunities to advance within Aetna.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Job Function: Health Care