Aetna Sales Support Consultant in Denver, Colorado

Req ID: 44773BR

Please note this a part-time opportunity and benefit ineligible

POSITION SUMMARY

This part time role will provide critical support our new sales team as well as our existing business team and customers. We are looking for a high energy, motived individual who can quickly assess and understand problems, actively research options for resolution and execute activities fully. This right candidate must be able to work independently while functioning well within a team environment.

FUNDAMENTAL COMPONENTS

As a member of our fun and fast paced sales team, you will:

  • Help support our team by serving as an additional contact for our existing customers to resolve routine and moderately complex issues

  • Provide Administrative support for the team

  • Act as office contact for other administrative functions

  • Provide back-up support to a full time Sales Support Consultant

  • Interact with brokers and clients on a regular basis as required

    BACKGROUND/EXPERIENCE

    1-3 years of customer service, such retail, hospitality, transaction-based environment, call center, required

    Computer proficiency (Excel) required

    Healthcare/Medical experience preferred

    EDUCATION

    The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.

    FUNCTIONAL EXPERIENCES

    Functional - Customer Service/Customer service - transaction based environment/1-3 Years

    Functional - Sales & Service/Sales administration, support, reporting/1-3 Years

    Functional - Administration / Operations/Telephone / Receptionist/1-3 Years

    Functional - Administration / Operations/Data Entry/1-3 Years

    TECHNOLOGY EXPERIENCES

    Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User

    Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User

    Technical - Desktop Tools/Microsoft Word/1-3 Years/End User

    REQUIRED SKILLS

    General Business/Communicating for Impact/ADVANCED

    General Business/Maximizing Work Practices/ADVANCED

    Service/Case Administration/ADVANCED

    ADDITIONAL JOB INFORMATION

    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

    Together we will empower people to live healthier lives.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

    Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service