Aetna Sales Support Consultant in Dallas, Texas

Req ID: 42802BR

Candidate will work fulltime from the client location (Dallas, TX), supporting Grand Prairie Independent School district.

POSITION SUMMARY

This is an onsite customer service position. This position will reside in the clients office and support the benefits team as well as members via telephone and in person.

Fundamental Components:

Onsite Customer Service Representative

Review Claims

Assist members with issues telephonically

Assist members with issues in person

Assist benefits staff with communications and presentations

BACKGROUND/EXPERIENCE desired:

2 + years of customer service experience

Excellent written and verbal communication skills

Proficient in Word, Excel and ability to learn Aetna Systems

EDUCATION

The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.

FUNCTIONAL EXPERIENCES

Functional - Customer Service//1-3 Years

Functional - Communications//1-3 Years

Functional - Clinical / Medical//1-3 Years

ADDITIONAL JOB INFORMATION

This is an excellent opportunity to work with Aetna and an Aetna Customer in an account management type of position.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service