Aetna Writer - creative in Chicago, Illinois

Req ID: 41092BR


The person in this role will write in a variety of formats, from scripts to print, help shape the overall creative vision of our product, and work with our creative leads and other creative department team members throughout the production process.

Fundamental Components:

Absorb complicated information, distill it down to its simplest pieces, and then teach it to millions of employees through various media formats. Create outlines, write scripts and articles, revise, and repeat--always meeting deadlines. Work with the creative leads and other team members to create interesting, engaging characters, metaphors, and other cool, story-type stuff. Meet with clients, internal and external, to understand needs and share ideas. Write for a variety of formats: video, interactive media (which means branching scripts), eGuides, and whatever else comes up. Help audition/direct voice talent while they bring your work to life. Work with the team throughout production to make sure the end product is the best it can be. Respond to user feedback, analytical data, and client feedback to improve the creative work in future iterations. Learn from your team, and help teach them as well. Last, but not least, consistently reflect our core values of higher standards, greater accountability, and more fun to bswift associates, clients, and partners.


Proven ability to meet deadlines. Excellent communication skills (key for client work and performing scripts). Solid grammar. Previous experience writing with humor. Tech-friendly, previous experience with Adobe software. Able to operate in an ambiguous, fast-paced atmosphere. Driven to take ownership and bring work across the finish line. Experience providing and receiving feedback.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


bswift is a leader in cloud-based technology and services for employee benefits and health exchanges. And we know better than anyone: benefits are complicated. Medical, Dental, 401(k)s, HSAs, HRAs, FSAs... Even the most savvy employees need an intricate spreadsheet to figure out which plans to pick. (And given how dry the material, most employees aren't very benefits savvy.) Thats why bswift created Ask Emma, the decision support and education tool that helps employees get the most out of their employer-offered benefits. From videos to eGuides to interactive audio/visual experiences, Emma provides engaging, and dare we say entertaining, year-round support to our clients employees. And the creative team is responsible for making that content.

But who writes that content? Who untangles the web of benefits jargon and obscure plan rules to create an educational experience that makes people smarter and happier at the same time? (Hint: we're looking at you.)

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Communications