Aetna Sr Account Manager (Group Insurance) in Boston, Massachusetts

Req ID: 41932BR

POSITION SUMMARY

Aetna has an exciting opportunity for a Group Account Manager in Boston, MA. The GRP Manager will manage Group Insurances service efforts for Life and Disability products in the assigned market area to retain and grow existing Group Insurance customers. Cultivate Strong relationships with the Field Account Executives, Brokers, and Plan Sponsors to allow the retention, growth and cross sale of the Aetna lines in the markets assigned.

Fundamental Components:

Oversees assigned block of business to retain profitable customers and help grow the business through consultative selling, issue resolution and superior service. Oversees the coordination of all new business installations in assigned territory within appropriate guidelines for timeliness and quality. Builds effective working relationships across all GI functions and within assigned territory, i.e., health sales and service colleagues. Recommends appropriate solutions for retention issues. Participates in finalist presentations with GI Sales Reps across assigned territory. Assists with Cross Sell opportunities. Provides product and service updates to plan sponsors, brokers and Health Account Managers for existing business. Participates in plan sponsor/broker meetings, as necessary but at least annually for assigned book of business. Coordinates annual enrollment activities for new and existing GI clients, including Benefit Fairs.

BACKGROUND/EXPERIENCE desired:

Strong financial skills Product specialist for Life, Disability, FMLA/Absence management. Exceptional working knowledge of Life and Disability products, services and resources. Ability to work with external and internal constituents to independently resolve issues. Effective organization skills. Effective written, verbal, presentation and negotiation skills.

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

LICENSES AND CERTIFICATIONS

Insurance/Life and Health Insurance License is desired

FUNCTIONAL EXPERIENCES

Functional - Products-Disability/All Absence Management, Leave and Disability Products/1-3 Years

Functional - Products-Life/All Aetna Life Products/1-3 Years

Functional - Sales & Service/Account Management/1-3 Years

Functional - Sales & Service/Complex negotiations/1-3 Years

Functional - Customer Service/Customer Service - Plan Sponsor - Contract installation & maintenance/1-3 Years

TECHNOLOGY EXPERIENCES

Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User

REQUIRED SKILLS

Sales/Selling Products and Services/ADVANCED

Service/Case Administration/MASTERY

DESIRED SKILLS

Leadership/Collaborating for Results/ADVANCED

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service